PRIVACY POLICY

Jamestown Center City Development Corporation (DBA Northwest Arena) operates northwestarena.com.

Northwest Arena is committed to protecting the privacy of visitors to our website, subscribers to our newsletters and those providing contact information. It is Northwest Arena’s policy to respect your privacy regarding any information we may collect while operating our websites.

This page is for the purpose of informing users of our policies regarding the collection, use and disclosure of personal information we receive from users of our website.

We use your personal information only for providing and improving this website and by using the website, you agree to the collection and use of information in accordance with this policy.

HOW YOUR PERSONAL INFORMATION MAY BE USED:

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

Northwest Arena also collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Northwest Arena’s purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, Northwest Arena may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. 

Northwest Arena does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.

Third-party service providers: Northwest Arena may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

Tracking: Northwest Arena uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.

Remarketing: Northwest Arena uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Search Network, The Google Display Network, and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Northwest Arena uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Twitter: Privacy Policy here
Facebook: Opt-out of Facebook remarketing here 

Instagram: Opt-out of Instagram remarketing here
Google: Opt-out of Google remarketing here

Contact Information and Website Support: We offer multiple ways to contact Northwest Arena including contact forms and email. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers.

Newsletters: Northwest Arena uses Robly as its e-mail service provider. Robly collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters. You may view Robly’s privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

Purchases: Northwest Arena uses Square to service payments for most purchases of services, merchandise, food and beverage. Square collects personal information such as your name, e-mail address, address, and payment information. You may view Square’s Privacy Policy. Upon making a purchase, you will receive e-mail confirmations to the e-mail address you provide during your purchase.

Website Visitors: Northwest Arena collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Northwest Arena’s purpose in collecting non-personally identifying information is to better understand how visitors use its website. From time to time, Northwest Arena may release non-personally-identifying information in the aggregate, e.g., by sharing results from a Facebook marketing campaign.

Gathering of Personally-Identifying Information: Certain visitors to Northwest Arena’s websites choose to interact with the website in ways that require Northwest Arena to gather personally-identifying information. The amount and type of information that Northwest Arena gathers depends on the nature of the interaction. In each case, Northwest Arena collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Northwest Arena. Northwest Arena does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics: Northwest Arena may collect statistics about the behavior of visitors to its websites. Northwest Arena may display this information publicly or provide it to others. However, Northwest Arena does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information: Northwest Arena discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Northwest Arena’s behalf or to provide services available at our websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Northwest Arena’s websites, you consent to the transfer of such information to them.

Northwest Arena will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Northwest Arena discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Northwest Arena believes in good faith that disclosure is reasonably necessary to protect the property or rights of Northwest Arena, third parties or the public at large.

If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Northwest Arena takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Northwest Arena uses cookies to help identify and track visitors, their usage of our website, and their website access preferences. Northwest Arena visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Northwest Arena’s websites, with the drawback that certain features of our websites may not function properly without the aid of cookies. All browser technologies enable you to manage the cookies in the cookie folder of your web browser. This means that you can either delete cookies from your cookie folder once you have finished your visit at our website or you can set your preferences with regard to the use of cookies before you begin browsing our website. Please note, as stated above, that deleting or rejecting cookies may adversely affect your user experience of our website. You can find out further information at:

Business Transfers: If Northwest Arena, or substantially all of its assets, were acquired, or in the unlikely event that Northwest Arena goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Northwest Arena may continue to use your personal information as set forth in this policy.

RIGHTS RELATED TO YOUR PERSONAL DATA

  • Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at marketing@northwestarena.com to be removed from our mailing list.
  • Access: You may access the personal information we have about you by submitting a request to marketing@northwestarena.com
  • Amend: You may contact us at marketing@northwestarena.comto amend or update your personal information.
  • Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to marketing@northwestarena.com

Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.

CHILDREN’S INFORMATION: Northwest Arena does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Northwest Arena has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at marketing@northwestarena.com and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY: Northwest Arena is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from Northwest Arena.

WEB LINKS: Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website.

Northwest Arena has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.