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Yes, adults are required to pay admission.  TheZone admission is sold in 60-minute play sessions. Child admission is $15 for one hour. Adult admission is $10. All children must be accompanied by a parent, guardian, or responsible adult who is 18 years of age or older.

No, an adult must be present at all times while visiting TheZone. 

Yes, we are an ADA–accessible facility. For more information, please visit our Accessibility Page. 

Yes, we have a café available, located in the Northwest Arena. No food or drinks will be allowed inside TheZone.  

TheZone hours vary daily so we encourage visitors to check our website prior to visiting. Please visit the Plan A Visit page to learn more on hours & admissions.

Yes, there is an elevator that provides access to all floors, located in the Northwest Arena. However, TheZone is located on the main level, so elevator access is not required to visit TheZone.

TheZone is located on the main floor inside the Northwest Arena at 319 W. 3rd St. Jamestown, New York. 

Please enter through the front doors of the Northwest Arena located on the corner of W 3rd St. and Layfette St.  

We recommend comfortable clothing that allows for active play and movement. Closed-toe shoes are required throughout TheZone. Before entering Prime Time Climb, shoes must be removed. To help prevent slipping, we recommend bringing socks with grips. We also suggest avoiding loose accessories or jewelry that could become caught on play equipment.